What Information We Collect
We collect your name and email address when you register for an account. We collect your payment information when you purchase a course, but this is processed by a third-party payment processor (like Stripe or PayPal), and we do not store your full credit card details on our servers. We also collect your course progress, including which lessons you have completed and any certificates you earn. Automatically, we collect your IP address and login timestamps for security purposes. We use essential cookies to keep you logged in and remember your preferences, such as video playback settings.
How We Use Your Information
We use your information to create and manage your student account, enroll you in courses you have purchased, track your learning progress, and issue completion certificates. We use your email address to send you course access links, payment receipts, password reset requests, and important updates about your enrolled courses. We do not use your data for any advertising, marketing, or third-party sharing.
When We Share Your Information
We do not sell or rent your personal information. We share your data only with our website hosting provider, email delivery service, and payment processor – each solely to operate the site and deliver your courses. We may also share information if required by law.
How Long We Keep Your Information
We keep your information as long as your account is active. If you request account deletion, we will remove your name, email, and course progress within 30 days. However, we retain payment records for tax and legal compliance (typically seven years).
Your Privacy Rights
You have the right to access, correct, or delete your personal data. To exercise any of these rights, contact us using the email in Section 6. We will respond within 30 days. We may need to verify your identity before processing your request.
Contact Information
For privacy questions or data requests, email us at: info@electromastery.com